Privacy Policy

We take your privacy seriously. This policy explains how gulenarista collects, uses, and protects your personal information when you use our financial budgeting education services.

Last updated: February 15, 2025

1 Information We Collect

gulenarista collects information to provide better educational experiences and improve our financial budgeting courses. We gather data through various interactions with our platform.

Personal Information

Name, email address, phone number, and educational background details you provide during course registration.

Usage Information

Course progress, learning preferences, time spent on modules, and interaction patterns within our platform.

Technical Data

IP address, device information, browser type, and technical specifications needed for platform functionality.

Communication Records

Support conversations, feedback submissions, and correspondence related to your educational journey with us.

We collect this information when you register for courses, interact with our learning platform, contact support, or participate in educational activities. All data collection follows Australian Privacy Principles and relevant privacy legislation.

2 How We Use Your Information

Your information helps us deliver personalized financial education and improve our services. We use data responsibly and only for legitimate educational purposes.

  • Delivering course content and tracking your learning progress
  • Personalizing educational experiences based on your learning style
  • Providing technical support and responding to inquiries
  • Sending course updates, educational resources, and relevant announcements
  • Improving our curriculum and teaching methods through usage analysis
  • Ensuring platform security and preventing unauthorized access
  • Meeting legal obligations under Australian education and privacy laws
Educational Purpose Focus

We never sell your personal information to third parties. All data usage supports your educational experience and our commitment to providing quality financial budgeting education in Australia.

3 Data Sharing and Disclosure

gulenarista maintains strict controls over data sharing. We only disclose information when necessary for educational delivery or legal compliance.

Service Providers: We work with trusted technology partners for platform hosting, email delivery, and payment processing. These providers operate under strict data protection agreements and only access information necessary for their specific services.

Educational Partners: Some courses involve collaboration with industry professionals or guest instructors. We may share relevant learning progress with these partners to enhance your educational experience, always with your explicit consent.

Legal Requirements: We disclose information when required by Australian law, court orders, or regulatory authorities. This includes situations involving fraud prevention, legal investigations, or protecting individual safety.

Business Operations: In the event of business changes like mergers or acquisitions, student data may be transferred to new ownership under equivalent privacy protections.

We never share personal information for marketing purposes or with unrelated third parties. All sharing arrangements include contractual protections ensuring your privacy rights remain respected.

4 Your Privacy Rights

Under Australian privacy legislation, you have significant control over your personal information. We've designed simple processes for exercising these rights.

Access Your Data

Request a complete copy of personal information we hold about you, including course progress and communication history.

Correct Inaccuracies

Update or correct any personal information that's outdated or incorrect in our records.

Delete Information

Request deletion of your personal data, subject to legal retention requirements and ongoing course obligations.

Restrict Processing

Limit how we use your information while maintaining access to essential educational services.

Data Portability

Receive your course data in a structured format for transfer to other educational providers.

Object to Processing

Opt out of specific data uses, particularly for marketing communications or non-essential features.

To exercise these rights, contact our privacy team using the details below. We respond to requests within 30 days and provide clear explanations of any limitations based on legal requirements or legitimate educational interests.

5 Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our approach combines technical safeguards with procedural controls.

Technical Safeguards: All data transmission uses SSL encryption, and stored information is protected through advanced encryption standards. Our servers are hosted in secure Australian facilities with 24/7 monitoring and access controls.

Access Controls: Staff access to personal information is limited based on job requirements and educational necessity. All team members receive regular privacy training and sign confidentiality agreements.

Regular Audits: We conduct quarterly security reviews and annual privacy assessments to identify potential vulnerabilities and ensure compliance with Australian privacy standards.

Incident Response: In the unlikely event of a data breach, we have established procedures for rapid containment, assessment, and notification of affected individuals and relevant authorities as required by law.

Ongoing Protection

Security isn't just about technology — it's about creating a culture of privacy protection throughout our organization. Every team member understands their role in safeguarding your educational information.

6 Data Retention and Deletion

We retain personal information only as long as necessary for educational purposes and legal compliance. Our retention periods reflect the nature of different data types and your ongoing relationship with gulenarista.

Information Type Retention Period Reason
Course Progress & Grades 7 years after completion Educational records, certification validation
Personal Contact Details 3 years after last interaction Future course communications, support history
Payment Information 7 years Tax obligations, financial record requirements
Technical Usage Data 2 years Platform improvement, security analysis
Marketing Communications Until unsubscribed + 1 year Suppression list maintenance, compliance

When retention periods expire, we securely delete information using industry-standard data destruction methods. Some information may be retained longer if required by Australian law or ongoing legal proceedings.

You can request early deletion of your information, though this might affect our ability to provide ongoing educational support or validate previous course completions.

7 International Data Transfers

While gulenarista operates primarily within Australia, some educational tools and services involve international data transfers. We ensure these transfers maintain your privacy protections.

Cloud Services: Our learning platform uses cloud infrastructure that may process data in multiple countries. All providers meet Australian privacy standards and implement equivalent data protection measures.

Educational Resources: Some course content comes from international partners or publishers. When necessary, we transfer minimal personal information under strict contractual protections that match Australian privacy requirements.

Support Services: Technical support may occasionally involve international team members for specialized assistance. These interactions are limited to technical troubleshooting and don't involve sensitive personal information.

All international transfers operate under legal frameworks that ensure your privacy rights remain protected regardless of where data is processed. We regularly review and update these arrangements to maintain compliance with evolving privacy laws.

8 Cookies and Tracking Technologies

gulenarista uses cookies and similar technologies to enhance your learning experience and maintain platform functionality. We believe in transparency about these tools and give you control over their use.

Essential Cookies: These cookies are necessary for basic platform operation, including login sessions, course progress tracking, and security features. You cannot opt out of essential cookies while using our services.

Performance Cookies: We use analytics tools to understand how students interact with our platform, which helps improve course design and identify technical issues. This data is aggregated and doesn't identify individual users.

Preference Cookies: These remember your settings and preferences, such as video quality settings, language preferences, or interface customizations, to provide a more personalized experience.

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling non-essential cookies won't affect core educational functionality but may limit some convenience features.

We don't use cookies for advertising or behavioral tracking outside our educational platform. All tracking serves the purpose of improving your learning experience or maintaining platform security.

9 Changes to This Privacy Policy

We occasionally update this privacy policy to reflect changes in our services, legal requirements, or privacy practices. Significant changes are communicated clearly to all students.

Notification Process: Major policy changes are announced through email notifications to active students and prominent notices on our platform. We provide at least 30 days' notice before implementing changes that might affect your privacy rights.

Review Schedule: We conduct annual privacy policy reviews to ensure accuracy and compliance with current Australian privacy legislation. Minor clarifications or formatting improvements may occur without formal notification.

Your Options: If you disagree with policy changes, you can request data deletion or restrict processing. We'll explain how changes affect your existing information and what options are available.

Previous policy versions remain available for reference, and we maintain records of significant changes to demonstrate our commitment to transparency and accountability in privacy protection.

Privacy Questions and Contact Information

We're committed to addressing your privacy concerns and helping you understand how your information is protected. Our privacy team is available to assist with questions, requests, or concerns.

Email Address
support@gulenarista.com
Phone Number
+61413855346
Mailing Address
8/233 Crown St
Wollongong NSW 2500
Australia

For complex privacy requests or complaints, we respond within 30 days and work with you to resolve concerns satisfactorily. If needed, you can also contact the Australian Privacy Commissioner through their official channels.